The second-hand marketplace Users Express Anger About Sizing Modifications

Members of the platform have expressed outrage due to a modification that led to listings displaying inaccurate size information.

This online marketplace has revised its size classifications for women's and children's clothes without notifying all users about the change.

Digital Channels Reaction

Numerous buyers and vendors are expressing on platforms claiming that product pages now present a different size category compared to what was initially listed as a result of the reclassification.

The platform stated the updated approach better aligns with similar services.

It has advised users to check their listings and adjust the sizing manually where appropriate, resulting in member annoyance.

Measurement Approach Updates

Before the change, the measurements included a single numeric size and a letter, for instance S/8 or M/10.

The new system has a letter with a size spectrum like S/UK 8-10.

In some cases, the measurements have been reclassified - like an L measurement was previously a 12 but currently displays as UK 16-18.

Shopper Accounts

A fashion influencer, who produces content about larger sizing, stated the update "complicates both purchasing and selling".

"Few clothing companies classify XL as 20-22," as the platform currently indicates.

A different member, based in Glasgow, stated items she posted with size 14 tags were showing in the marketplace as larger sizing 20-22.

"If buyers measuring 20-22 acquire them they may become frustrated," she explained.

Necessary Adjustments

A different user, located in England, explained she became annoyed by the change as she had to manually change the measurements for "each individual item".

"This situation is especially annoying, as I'm chronically ill and Vinted sales have been crucial after experiencing income reduction," she stated.

Platform Context

The platform boasts over 100 million shoppers, including 18 million in the UK.

It has emerged as a preferred choice to second-hand platforms like eBay and Depop.

This represents another occasion when a surprising modification on the platform has faced criticism: last year, Vinted reversed a change regarding delivery choices following member complaints.

Courtney Zhang
Courtney Zhang

Aria Vance is a freelance writer and urban enthusiast with a passion for documenting city life and cultural shifts.